Shipping Policy

At Tenthousandcam LLC, we believe that professional security tools deserve a professional logistics experience. Every order is handled with the highest level of discretion and precision engineering standards to ensure your invisible shield arrives safely and quietly.

1. Absolute Discretion & Privacy Packaging

Privacy is our foundation. We go beyond standard shipping practices to protect your identity at every step of the journey:

• Neutral Labeling: Exterior shipping labels and customs invoices contain no mention of "cameras," "security," "spy tech," or "modified hardware." We use neutral, non-descript terminology.
• Premium Stealth Packaging: All devices are shipped in our signature black carbon-fiber boxes, secured within additional neutral outer-layers to look like standard consumer electronics.
• Anonymized Fulfillment: Our internal logistics chain is optimized to keep your personal information isolated and secure throughout the dispatch process.

2. Order Processing & Engineering Verification

Each Tenthousandcam device is a custom-engineered piece of hardware. To ensure peak performance, we do not rush the fulfillment process:

• Mandatory 55-Point Inspection: Before dispatch, every unit undergoes a final engineering audit, including camera relocation calibration and 100% battery health verification.
• Processing Time: Most orders are prepared and verified for discreet dispatch within 2-3 business days.

3. Secure Global Delivery & Estimated Times

We partner with premium international express carriers, including DHL, FedEx, and UPS, to provide fast and secure delivery to our global clients. All shipments are fully insured and tracked.

• United States: 3-6 business days.
• Europe (UK, Finland, Switzerland, etc.): 5-10 business days.
• Other Global Regions: 8-13 business days.

*Delivery times are estimates and may vary slightly due to custom-clearing procedures in different jurisdictions.

4. Professional Tracking Systems

Once your order is handed over to DHL, FedEx, or UPS, you will receive a Secure Tracking Number via email. To maintain your privacy, the tracking description in the carrier’s system will remain neutral and discreet.

5. International Customs & Compliance

As a U.S.-Registered Company based in Montana, we are experienced in navigating global shipping routes. We prepare all documentation with neutral descriptions to facilitate a smooth, quiet transition through international borders. Customers are responsible for any local import duties or regulations specific to their jurisdiction.

6. Delivery Guarantee

To ensure your shield reaches the correct hands, please verify your shipping address before completing your order. Due to the high value and specialized nature of our relocated hardware, we recommend providing a secure and private delivery location.

---

Questions about your delivery? Contact our security support at tenthousandcam@gmail.com or via WhatsApp at +1 (802) 203-7974.